ISO 9001

Among all the modern Management Systems ISO 9001 Certification- Quality Management System stands foremost in the world. ISO 9001 Certification enables the companies to maintain excellent procedures in order to meet customer needs at the global level in terms of Quality and Standards.

Customers are increasingly becoming quality-conscious shoppers. They want to know up front that your business will meet their needs. ISO 9001 Certification (Quality Management System) demonstrates your commitment to quality and customer satisfaction. Implementing a Quality Management System will help you enhance customer satisfaction, achieve consistency, and improve internal processes. It can minimize the risk that customer expectations are not met.

Oman-Certifications will guide your organisation on the following questions:

ISO 9000 was first published in 1987 by ISO (International Organisation for Standardization) It was based on the BS 5750 series of standards from BSI that were proposed to ISO in 1979. However, its history can be traced back some twenty years before that, to the publication of government procurement standards, such as the United States Department of Defence MIL-Q-9858 standard in 1959, and the UK’s Defence Standard 05-21 and 05-24. Large organizations which supplied government procurement agencies often had to comply with a variety of quality assurance requirements for each contract awarded which led the defence industry to adopt mutual recognition of NATO AQAP, MIL-Q and Defence standards. Eventually, ISO 9000 was adopted as a suitable option, instead of forcing contractors to adopt multiple – and often similar – requirements.

The global adoption of ISO 9001 may be attributable to a number of factors. In the early days, the ISO 9001 (9002 and 9003) requirements were intended to be used by procuring organizationsas the basis of contractual arrangements with their suppliers. This helped reduce the need for “supplier development” by establishing basic requirements for a supplier to assure product quality. The ISO 9001 requirements could be tailored to meet specific contractual situations, depending on the complexity of product, business type (design responsibility, manufacture only, distribution, servicing etc.) and risk to the procurer. If a chosen supplier was weak on the controls of their measurement equipment (calibration), and hence QC/inspection results, that specific requirement would be invoked in the contract. The adoption of a single Quality Assurance requirement also lead to cost savings throughout the supply chain by reducing the administrative burden of maintaining multiple sets of quality manuals and procedures.

A few years later, the UK Government took steps to improve national competitiveness following publication of cmd 8621, and Third Party Certification of Quality Management Systems was born, under the auspices of the National Accreditation Council of Certification Bodies (NACCB) which has become the United Kingdom Accreditation Service (UKAS).

In addition to many stakeholders’ benefits, a number of studies have identified significant financial benefits for organizations certified to ISO 9001, with an ISO analysis of 42 studies showing that implementing the standard does enhance financial performance

The benefit of increased international trade and domestic market share, in addition to the internal benefits such as customer satisfaction, interdepartmental communications, work processes, and customer/supplier partnerships derived, far exceeds any and all initial investment.